John
Gray, Ph.D. is the best-selling relationship
author. His phenomenal best-selling book Men
Are from Mars, Women Are from Venus (HarperCollins
1992) has sold more than 15 million copies and is
a best-seller in 40 different languages throughout
the world. Dr. Gray's latest book, How
to Get What You Want at Work (Quill 2003),
offers a practical guide for improving communication
and getting results at work. The following are WomensMedia's
favorite tips from this book.
When presenting a proposal or plan of action,
talk less about the problem and more about what you
think should be done.
Be
direct when you make a request. Don't talk
about a problem and wait for him to offer his support.
Often men feel manipulated when women are not direct.
It is as if he "should do it" without her
having to ask.
Give
him more space when he moans or groans. Don't
give him a pat on the back. Avoid doing anything that
demonstrates a feeling of motherly empathy.
Get
to the point when making a suggestion. Avoid
talking too much about problems. Remember, men hear
sharing as complaining.
Only
complain when you have a solution to suggest.
Take less time to explain the problem and quickly
move on to suggest a solution.
After
asking for his advice, be careful not to
correct his solution or explain in great detail why
you are not going to follow his advice. By allowing
him to save face, a woman gains points.
Give
credit and recognition whenever he has achieved
something.
In
public build him up. If you want to point
out a mistake or suggest a change, do it in private.
Graciously
interrupt in a group meeting. Don't say,
"Can I say something?" Instead, go with
the flow and say something more friendly like, "That's
true, I think . . ."
Use
a relaxed and trusting tone of voice when
discussing work problems. Men are repelled by the
tone of being emotionally overwhelmed.
Stay
focused on the task at hand and postpone
the nee to share personal feelings. Keep your work
life and personal life separate.
When
asking for support, keep your emotions out
of it and focus on stating what you want. Take time
to justify your request if you are asked why you need
more.
If
you must complain to your manager or coworker, be
objective and avoid making value judgments
like, "It's not fair" or "He isn't
doing his job." Instead say, "He was three
hours late. I was the only one there to do a job that
requires two people."
If
there is too much being expected of you,
ask for the support you need, but don't complain.
He reasons, "Don't waste time complaining, instead
do something to get the support you need."
When
making a presentation or discussing something,
don't be overly eager or automatically reassuring
while listening. Let him feel that he is earning your
agreement and support.
Pace
yourself. After listening to a man, let him
know that something is helpful before you bring up
more issues or questions.
Share
your experience to back up a request and
don't quote an expert. For example, don't say, "John
Gray says you should listen to me more . . . ."
Instead say, "I would appreciate it if you would
listen a little longer before responding."
Stay
on schedule. Let a man know up front how
much time you expect a meeting to last.
Distance
yourself. As a manager, depersonalize your
directions with comments like, "We are expected
to . . ." and then ask him to do what you want
with a request phrase like, "Would you . . ."
or "Please . . ."
Shake
hands. When a man comes into the room and
you are sitting, stand up and shake hands as equals.
When
stress increases, act as if everything is
OK. Worrying or showing concern about him can be offensive.
A more relaxed response demonstrates a level of trust
that says, "I'm sure you can handle it."
If
you are in a supportive role, rather than
do everything in an invisible manner, sometimes ask
in a friendly tone, "Would you like me to . .
." In this way, he realizes how much you do and
can give you the points you deserve.
Don't
ask a man how he feels about something; instead
ask what he thinks about something. By appreciating
his logic, you can score a point.
Introduce
yourself. In a business setting in which
many people are being introduced, introduce yourself
so that the male host doesn't have to remember everyone's
name and introduce each person.
When
introducing a man to others, always include
his accomplishments, expertise, or role in the company.
When
you disagree or are challenged by others
in a group meeting, stick to your argument and do
not digress by sharing how you personally feel. Even
if you have a better point, you may be discredited
because of your emotional delivery.
If
an argument has already become emotionally charged,
gracefully find a way to take a break. Say something
like, "Give me some time to think about this
and then let's talk again." Overcome the temptation
to say, "You're not being fair." or "You
are not listening to me." "Excuse me for
that outburst." also works well.
Don't
take it personally. Recognize that most men
don't like being told what to do. If your job requires
that you give him instructions, to minimize the inevitable
tension, prepare him by saying, "Is this a good
time to review some changes?" or "Let's
schedule a time when we can meet. I have some changes
I need to convey."
Be
clear about the tasks you want. When dividing
up projects or tasks, state clearly which ones you
want or prefer. Women don't get points from men for
being uncertain and saying, "What do you want
to do?" You get points for clarity if you know
what you want and then even more points if you make
a reasonable compromise.
Celebrate
the completion of a long or important project.
Men, and women, greatly appreciate special occasions
to celebrate or recognize people and their contributions.
Give awards, certificates, or presents.
If
you don't have an answer or a solution, don't
let on right away. Always appear confident. Avoid
the phrase, "I am still working that one out."
Display
your awards, certificates, and degrees on
the walls of your office. Display pictures of you
with successful people or involved with different
work projects. If a man shows interest, describe your
success with a tone of confidence.
John
Gray, Ph.D. is the best-selling relationship
author. His phenomenal best-selling book Men Are
from Mars, Women Are from Venus (HarperCollins
1992) has sold more than 15 million copies and is
a best-seller in 40 different languages throughout
the world. Dr. Gray's latest book , How
to Get What You Want at Work (Quill 2003),
offers a practical guide for improving communication
and getting results at work. For
additional information, see www.MarsVenus
.
Order
How
to Get What You Want at Work