AAAH!
You’ve made the decision to leave the safety
net of a steady paycheck and venture into the world
of consulting: working in your jammies, playing tennis
every morning, and of course, the chance to triple
your income. Yes, all of these options can become
your reality if you know the secrets to success and
the pitfalls to avoid. Having worked as a consultant
for over 10 years and spoken to thousands of successful
entrepreneurs, please let me share the top 10 secrets
that can lead to success in consulting.
1. Treat It Like a Business –
Repeat after me: consulting is not a hobby, nor is
it a transition step as you look for a new job. It
must be your focused, long-term decision. Trust me,
if you want to be accepted as a consultant, it is
imperative that from the get-go, you treat it as a
business. Immediately, create the line of demarcation
between church (business life) and state (personal
life). Necessities include a separate checking account,
business credit cards, and detailed bookkeeping.
2.
Create A Network of Trusted Advisors –
Building a strong business requires laying a solid
foundation. Having a team of experts assisting you
at the outset with legal requirements, possible liability
issues, overdraft protection, financial guidance,
and an IT (Information Technology) expert who makes
“mouse calls”, will help you deal with
real-world problems as they arise.
3.
Charge Appropriately – Most newbie
consultants underestimate the amount of time it will
take to get the business, get paid for the business,
and actually do the business. Do not simply take your
former annual salary and divide by the number of hours
worked in order to determine your hourly rate. You
are selling value that is a culmination of your years
of experience and you should be rewarded accordingly.
Furthermore, maintain fee integrity: do not lower
your fee unless there is an alternate form of compensation.
4.
Never Stop Marketing – Even if the
foreseeable future is packed to the gills with clients,
do not stop your marketing efforts. If you do, you
will feel the effects in 6-12 months and will literally
have to build momentum all over again. Marketing today
prevents famine tomorrow. And, of course, your efforts
afford you the opportunity to trade up your client
base and focus on the most profitable business.
5. Don’t Print in Bulk –
With today’s rich media and constantly changing
environment, it makes no sense to print hundreds of
brochures, biographies, or even client lists. Instead,
spend wisely on business cards, the one printed item
critical to first impressions. And even here, limit
quantities based on realistic expectations, not lofty
dreams. Make sure to load your website with easily
printable data. In electronic communication, you can
simply attach necessary PDFs or in the case of proposals,
custom create and color print only what you need.
6.
Always Have a Signed Contract – Although
many business deals may be concluded over a handshake,
I insist on signed contracts and so should you. A
solid contract clearly spells out deliverables and
helps to manage expectations so that you can exceed
them.
7.
Don’t Nickel and Dime Your Clients
– Create a policy now for how you will deal
with travel expenditures, overnight delivery, messengers,
fee-based on-line research, and other incidentals.
I make it a policy to never charge for postage, copying,
or other minutiae. These types of bill-backs to your
client tend to cause more ill-will than you can ever
recover. Having a clause in your contract that all
expenses over $100.00 will be approved in advance
by your client also ensures that there will be no
surprises at the end of a billing cycle.
8.
Volunteer for One Philanthropic Effort –
Pick a group or cause that you are passionate about
and donate your expertise to the Board. If, for example,
you are an accountant, offering to handle the books
for a charity is a great way to give in-kind. It also
demonstrates your core competency to high-level board
members. If you can perform your task so brilliantly
for free, the organization can easily imagine what
you can accomplish when you are actually hired for
an assignment!
9.
No “Picking Your Brain” Allowed
– You’ll get this request often: “Please,
can I pick your brain?” The answer is always
“no”. Your most valuable and limited inventory
is your time and intellectual property; giving it
away is giving away your profits. You can, however,
give away a small, free sample (similar to offering
a small taste of Mrs. Fields’ cookies), but
in order to get the baker’s dozen, a purchase
of 12 is required.
10.
Be Cautious With Meals – Wining and
dining can initially seem like a great idea for establishing
a firm relationship. However, it also can be tricky.
If you are taking out a client, establish the rules:
you can charge for your time, you can expense the
meal or you can charge for both. And, there are occasions
when your time and meal are your gift to the client
as a special thank you. Remember: when networking
with colleagues, the last thing you want to do is
to continue to pay for expensive lunches; the net
result might be gaining weight while losing money!
So,
go ahead and start your profitable business today.
Recommended resources:
1.
Million Dollar Consulting: The Professional's
Guide to Growing a Practice by Alan
Weiss (Paperback - Aug 5, 2002)
2.
Million Dollar Consulting (TM) Toolkit: Step-By-Step
Guidance, Checklists, Templates and Samples from The
Million Dollar Consultant by Alan Weiss
3.
Value-Based Fees: How to Charge and Get What You're
Worth (The Ultimate Consultant Series)
by Alan Weiss (Hardcover - Jan 16, 2002)
Liz
Goodgold is a motivational speaker, author
of DUH! Marketing, and a
successful brand consultant. More information is available
at www.duhmarketing.com.